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Our Value Added Promise OUR FOUNDATION QIN’s foundation for delivering solid technology solutions is based on understanding the fundamental needs and requirements of our Client’s business. We begin by understanding our Client’s business model, their goals and their challenges. Our clients know that before any proposals or recommendations are made, QIN makes a commitment to asses what those needs are and how they can be met with current technology that is “Best-in-Class” and more importantly, stable. OUR PROPOSITION Our goal is not to deliver “a one size fits all” solution, but rather to tailor a solution to fit the personality of our Client, their corporate environment and the culture that exists in that organization. Whatever the client’s concerns are, we work hard to address and resolve all relevant issues. OUR ENGAGEMENT
Our promise is to clearly define the roles and responsibilities of our Firm with respect to your project, its assessment, design, deployment and support. We recognize the speed at which technology moves and our goal is to help our customers realize the benefit of their investment as quickly as possible.
OUR COMMITMENT We only work with committed and trusted partners during our Client engagements. We blend our clients’ needs to work with a total solution provider and one stop shop with our understanding of our strengths and capabilities. SERVICE & SUPPORT QIN clearly outlines the technical service and support roles that we can provide after a project has been implemented. Our clients can receive as much or as little post-implementation support as they require. Clients may register on QIN’s web-based system for creating and tracking service and support tickets 24 hours a day, where tickets are automatically routed to the appropriate person or group for review and resolution. Our current Clients are secure in the knowledge that QIN personnel are highly competent and always focus on what is best for the Clients and their businesses. Our commitment to providing and supporting stable, cost-effective, and appropriate technical solutions allow us to reach our ultimate goal. Delivering Peace of Mind Since 1989. |
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6980 South Edgerton Rd. • Brecksville • Ohio • 44141 • p: 440-325-2100 • f: 440-325-2110 • sales@qin.com |
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